Intercity carry Coaches has asked the government to provide them with buses to carry passengers to their destinations since they are losing consumers to competition owing to a lack of buses.
Mr. Kodwo Barnes, the STC manager for Tema Zone, stated in an interview with the Ghana News Agency Tema Regional Office that STC experienced poor patronage this festive season due to insufficient buses.
He stated that, despite STC’s best efforts to convey passengers securely, they were still losing clients to private transport companies owing to insufficient buses.
He stated that owing to the bus limitations, STC was unable to offer services for tourists traveling to Hohoe, and they were all forced to move to other transport stations.
Mr. Barnes noted that there had been a huge turnout of travelers this holiday season compared to previous years, which was intended to be to their favor, but they were still losing people owing to insufficient busses.
He regretted that as the situation worsened, several passengers notified their fellow passengers that STC was short on buses, prompting them to seek other transportation.
As a result, he requested the government to provide them with buses to ensure the smooth operation of their company.
He went on to say that the high turn-in of travelers was not just during the holiday season, but also at the start of a new academic year, when students had to migrate to their different institutions, and that STC was still dealing with the same issue, which was sometimes difficult.
Mr. Barnes indicated that STC still remained by their pledge to provide the safest, most pleasant, and most reliable road transportation.
He stated that STC conducted driver training on a regular basis to guarantee that drivers operated properly and observed all road safety signals.
He stated that all buses were subjected to normal checks before to departure, and that metal detectors were also used to check bags to verify that there were no hazardous tools that might be used as a weapon.
He went on to say that STC was doing all possible to retain a positive image and stay on top in the minds of its customers, but their one shortcoming was the limited availability of buses.
As a result, he pleaded with the government to assist them in acquiring more buses to help them reach their goal.
Madam Leticia Foli, a passenger on her way to Temale, says STC offered decent transportation services and drivers maintained good relationships with their clients, but the one concern she noticed was a scarcity of cars, which impacted their departure time.
“Yes, they’re very good. The drivers too drive well, but our small issue is that the buses are not many, so one bus must go two times to the same location, and it affects us because we sometimes plan the time they give us,” she said.