A policy and digital payment platform have been launched by the National Health Insurance Authority (NHIA) with the objective of improving the authority’s efficiency and transparency.
The digital payment system would enable service providers to electronically file their claims, and it will give the authority 90 days to review and approve them online.
This was disclosed by the Chief Executive Officer, Dr. Bernard Okoe Boye, who said that more than 95% of claims have already been filed electronically, cutting down on processing time and guaranteeing NHIS members quick access to healthcare.
He emphasized the authority’s dedication to offering beneficiaries seamless services.
The NHIA has launched the “Sunshine Policy,” a transparency program that informs stakeholders on claims payments made to credentialed healthcare providers, in addition to the digital payment system.
The NHIA claims that this policy would provide open and easy access to information on facilities, payment amounts, and corresponding months for all parties involved.
“The intention behind the policy is to bring transparency on payments by the NHIA and the need to encourage honest discussions on health financing in Ghana,” Dr Okoe Boye stated.
Stakeholders are advised to visit the NHIA website (https://www.nhis.gov.gh) and click on the claims option in order to view the Sunshine Policy.