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NEDCo Recovers Over GH₵5 Million in Debt from Customers in Upper East and North East Regions

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The Northern Electricity Distribution Company (NEDCo) has made significant progress in its nationwide revenue mobilization drive aimed at recovering debts from customers. In just two weeks, the company has retrieved GH₵5,165,100.64 from customers in the Upper East and North East Regions of Ghana.

According to Mr. William Asare, the Billing and Protection Officer in charge of the two regions, NEDCo is committed to recovering all monies owed to the company. He revealed that the company had been owed a total of GH₵125 million as at January 2023, with ordinary customers accounting for GH₵77 million and government ministries and departments owing GH₵50 million.

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The huge debt owed to NEDCo poses a serious threat to the survival of the company, as it owes the Ghana Grid Company (GRIDCo) and Volta River Authority (VRA) more than its customers owe it. This situation is jeopardizing the power supply chain and could lead to a collapse if left unaddressed.

For the most part, power theft remains the biggest challenge faced by NEDCo in its operational areas. In 2022 alone, the company lost 25% of its power distribution to theft in the Upper East and North East regions. This is way above industry practice and is pervasive in the Bawku and Paga areas.

To tackle this problem, NEDCo has deployed split smart pre-paid meters, but this has not deterred some customers who still climb the poles and bypass the meters. Between 2022 and 2023, about 500 customers were arrested for power theft, and out of this number, more than 300 customers have not paid the penalties awarded to them.

To deal with power theft effectively, NEDCo is working on introducing a technology that will help detect these incidents in real-time and act on them promptly. In the meantime, the company is appealing to customers to pay their debts to sustain its operations and is urging the public to report any unscrupulous persons engaged in illegal connections to the company for action.

In conclusion, NEDCo’s nationwide revenue mobilization exercise is a crucial step in ensuring the company’s survival and the uninterrupted supply of power to its customers. The company must continue to take all necessary measures to recover debts owed to it and address the problem of power theft to remain viable in the long term.

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