Assistant Divisional Officer Alex King Nartey of the Ghana National Fire Service’s (GNFS) Public Relations Department voiced worry over the increasing number of hoax calls received on the service’s emergency lines.
Nartey described the rise as “worrying,” revealing that the GNFS had logged over 600,000 hoax calls in only one month this year.
On Joynews on December 26, 2023, he disclosed that people make improper and disrespectful comments, with some even resorting to obscene conduct like as masturbating while on the emergency phone lines.
“Please avoid prank calls because, within just one month this year, we received over 600,000 prank calls.
“If I tell you some of the silly things they say, you would be surprised. People call and excuse me to say, some people even masturbate on our call lines. That’s the truth. People call and when they hear the voice of female reps, then you hear them jerking off. Those are preposterous things.
“It is very uncomfortable; people call and they would be singing, someone would call and tell you, ‘My wife’s private part is on fire; come and quench it.’ And parents also leave their phones with their children, and children call just to insult some of our people. You see when you do that, you are on the line and you are holding the line,” he said.
He bemoaned the fact that pranksters frequently exploit the excuse of reporting bogus emergencies to do such heinous acts.
He stated that when people participate in such activity, it clogs emergency lines, preventing them from being used.
“You see when you do that, you are on the line and you are holding the line; it is just like your mobile phone; it’s like someone is holding the line. You can’t pick up another call. So, when there is someone there or playing pranks with us, then there is the possibility of denying another person,” Nartey stated.