The Electricity Company of Ghana (ECG) has addressed concerns about recent power outages, disputing the concept that they represent a return to the previous ‘dumsor’ era.
In a note issued on Sunday, the ECG stated, “While there is no DUMSOR, we are still working to improve the stability of the power supply.”
The notice stated, “We have noticed the concerns about intermittent power supply in some areas. We understand the impact this has, and we are actively addressing all issues. While there is NO DUMSOR, we are still working to enhance the stability of the power supply,” it said in a notice on Sunday.
The corporation blamed the recent outages on local problems and urged concerned consumers to contact its call centers for help.
Previously, ECG ascribed the problem on bush fires that damaged power poles and distribution cables, warning of probable legal action against individuals involved.
“If you are experiencing any power disruptions, it is a local fault, please reach out to our call centre on +233 30 261 1611 or send us a DM. Your feedback helps us address specific cases and ensures a more personalized response,” it said in a notice.
To avoid property damage, the public was encouraged to use caution when burning bushes.
However, other consumers have expressed doubt on social media, accusing the corporation of covering up for the government.
One customer expressed frustration, stating, “The lies and deceitfulness are too much!” Others highlighted perceived political bias, stating, “This would have been dumsor under an NDC government, but since it’s NPP, it’s intermittent power supply.”
Residents from diverse places related their experiences with uneven power delivery, casting doubt on the company’s claims and advocating for greater openness in communication.
“I was doing my laundry this afternoon and the light just went off. ECG needs to be truthful to us as tax-paying citizens of this country. The lies and deceitfulness are too much!” one customer stated.
“This would have been a dumsor under NDC government but since it’s NPP it’s intermittent power supply in some areas. Wow! .The word ‘Dumsor’ doesn’t exist in NPP era.People are afraid to loose their jobs. Ah well,the good people of this will be the best judges,” another added.
“Come to Twifo Praso, you may think it’s the Headquarters of Dumsor. Even when Black Stars were about to start the match on Thursday, it went off and came back immediately after the match. They switch off the lights anyhow here.”
“My area some part have light some too don’t have and in the compound we are in some have light others too don’t have 3 days now no light why,” queried another.